Privacy Policy

Introduction

Bloomcleanse Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

From Contact Forms

When you submit our contact form, we collect: your name, email address, and message content. This information is used solely to respond to your enquiry.

Automatic Information

We automatically collect certain information including IP address, browser type, pages visited, referring URL, and time spent on pages through Google Analytics (with consent). This helps us understand site usage and improve your experience.

Cookies

We use cookies for functionality and analytics. See our Cookie Policy for details.

2. How We Use Your Information

• Respond to your enquiries and communications
• Send programme-related updates (if you enrol)
• Analyse site usage to improve content and functionality
• Comply with legal obligations
• Detect and prevent fraud or security issues

3. Legal Basis for Processing (GDPR)

Under Article 6 of UK GDPR, we process your data based on:

• Consent: When you submit a form or accept cookies
• Contractual necessity: If you purchase a programme
• Legal obligation: Tax and regulatory compliance
• Legitimate interests: Site security, fraud prevention

4. Data Sharing & Third Parties

We do not sell your data. We may share information with:

• Google Analytics: For usage analytics (anonymised)
• Google Ads Conversion Tracking: To measure advertising effectiveness
• Email service providers: To send programme communications (encrypted)
• Legal authorities: When required by law

5. Data Retention

Contact form data is retained for 12 months to answer follow-up questions. Email subscribers remain on our list until unsubscribed. Analytics data is retained per Google's policy (typically 26 months). You can request deletion at any time.

6. Your Rights (GDPR & Data Protection Act 2018)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Object to processing
• Request restriction of processing
• Data portability (receive your data in a structured format)

To exercise these rights, email info@bloomcleanse.world. We'll respond within 30 days.

7. International Data Transfers

Our data is stored in the UK. If we transfer data internationally, we ensure equivalent protection under UK GDPR adequacy decisions or Standard Contractual Clauses.

8. Data Protection Officer & Complaints

If you have concerns about our data practices, contact the Information Commissioner's Office (ICO): ico.org.uk or call +44 (0)303 123 1113.

9. Children's Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children. If we discover such data, we'll delete it immediately.

10. Policy Updates

We may update this policy. Significant changes will be posted here with a new date. Your continued use of our site indicates acceptance.

11. Contact Us

For privacy questions:
Bloomcleanse Ltd
42 Bloomsbury Street, London WC1B 3QA
Email: info@bloomcleanse.world
Phone: +44 20 7946 0958